🏥 Built for Diagnostic Chains & Labs

HMS for Diagnostic Chains & Labs — Analyzer to Report, Automatically

OmniWorks connects your Mindray analyzers straight to the lab module, captures results in seconds with zero retyping, runs every branch on one login and one database, and delivers reports to patients over WhatsApp. Transparent pricing from Rs 15,000/year, live in 3 days with a 5-day risk-free trial.

The challenge

What diagnostic chains & labs struggle with

Results retyped by hand from the analyzer

In most labs a technician reads the value off the Mindray hematology or chemistry analyzer and types it into the system manually — slow, error-prone, and impossible to fully audit. Every transcription is a chance for a typo on a clinical report.

Branches running on separate, disconnected systems

Diagnostic chains often bolt on a new tool at every branch. Patient records, test catalogues, billing, and reporting end up scattered across silos with no single view of the business, and no consistent data across collection centres and processing labs.

Reports stuck on paper and phone calls

Patients and referring doctors chase the lab for results. Reports get printed, filed, and sometimes lost, while front-desk staff burn hours on calls and counter pickups instead of testing throughput.

No clean trail of who touched a result

When a disputed or abnormal value surfaces, labs struggle to show exactly when a result arrived, who validated it, and whether it was re-run — making internal quality checks and accreditation prep harder than they should be.

How OmniWorks helps

Purpose-built for your workflow

Direct Mindray analyzer integration via LIS Middleware

The LIS Middleware Windows app connects Mindray hematology (BC-5000, BC-5150) and chemistry (BS-240, BS-480) analyzers over TCP network or USB/Serial. Run multiple machines at once, each with its own configuration, with a live dashboard showing every analyzer online, offline, and last result received.

Auto result capture in seconds — zero transcription errors

The moment an analyzer produces a result it is captured, stored, and pushed into the OmniWorks lab module in 1–2 seconds. Every value in the system is exactly what the machine reported — no retyping, no typos, no double-checks. Technicians can validate, reject, or re-sync from one screen.

Multi-branch workflows on one login and one database

OmniWorks runs your whole chain on a single login and a single database — the same backbone behind 100+ hospitals across 15 Indian states. The integrated laboratory module sits alongside billing, appointments, inventory, and reporting, so collection centres and processing labs work from one consistent record.

WhatsApp report delivery to patients and doctors

With SwiftChat in the bundle, reports reach patients over WhatsApp through the official WhatsApp Business API — no more counter pickups and chase calls. SwiftChat also handles bulk messaging, templates, and two-way replies for follow-ups and reminders.

Complete, timestamped audit trail

Every result received, pushed, validated, rejected, or modified is timestamped and logged — so you always know who did what and when. This supports dispute resolution and internal quality checks, with NABH-ready workflows built into the HMS.

One bundle, free rollout, transparent pricing

HMS + LIS Middleware + SwiftChat + OmniStaffSense (face-ID staff attendance) + Tally accounting sync all run on one platform — a stack competitors only sell a slice of. Pricing is public and transparent from Rs 15,000/year (excl. 18% GST), with free implementation, data migration, staff training, and 6 months of free support included.

FAQ

Questions from diagnostic chains & labs

Which lab analyzers does OmniWorks integrate with?
OmniWorks connects to Mindray analyzers through its LIS Middleware Windows application — hematology analyzers (BC-5000, BC-5150) and BS-series chemistry analyzers (BS-240, BS-480, and similar models). Analyzers connect over a network cable (TCP) or USB/Serial, and you can run multiple analyzers at the same time, each with its own configuration.
How fast do analyzer results reach the system?
The moment an analyzer produces a result, the LIS Middleware captures it and pushes it into the OmniWorks lab module within 1–2 seconds. There is no manual data entry — every value in the system is exactly what the machine reported, which eliminates transcription errors and gives doctors the result almost instantly.
Can OmniWorks run a multi-branch diagnostic chain on one system?
Yes. OmniWorks runs on a single login and a single database, so every branch — collection centres and processing labs — works from one consistent record. The integrated laboratory module sits alongside billing, appointments, inventory, and reporting. OmniWorks already powers 100+ hospitals across 15 Indian states.
Can patients and doctors receive lab reports over WhatsApp?
Yes. SwiftChat is part of the OmniWorks bundle and delivers reports over WhatsApp through the official WhatsApp Business API. It also supports bulk messaging, pre-approved templates, and two-way replies, so you can send reports and handle follow-up questions in one place instead of relying on phone calls and counter pickups.
How much does OmniWorks cost and how quickly can a lab go live?
Pricing is transparent and public, starting from Rs 15,000/year for the Basic plan (Rs 25,000 Standard, Rs 35,000 Premium), excluding 18% GST. A one-time licensed (on-premise) option is also available by quote. Most labs go live in 3 days, backed by a 5-day risk-free trial, with free implementation, data migration, staff training, and 6 months of free support included.
Is OmniWorks ABDM and NABH compliant?
OmniWorks is ABDM-ready, supporting ABHA/Health ID creation and PHR linking, and ships with NABH-ready workflows. Note that OmniWorks is ABDM-ready, not officially ABDM-certified. Its timestamped audit trail across every result also supports internal quality checks and accreditation preparation.
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